You can submit your service request directly via Samsung.

Submit your request via b2bsupport@samsung.nl (for Netherlands) or b2bsupport@samsung.be (for Belgium), use this form.

Please send the requested information and documententation with your request.

In case of a LED support request, also request a box for sending the tiles and keep in mind the packaging instructions.

CE products, consumers can submit them directly themselves via: www.samsung.com/nl/support. Retailer can submit their request through the dealer portal: www.samsungdealerportal.com or by email at: dealer@samsung.nl

Read the Warranty Service Statement for the IF LED Series here.