You can submit your service request directly via Samsung.

Submit your request via b2bsupport@samsung.nl (for Netherlands) or b2bsupport@samsung.be (for Belgium), use this form.

Please send the requested information and documententation with your request.

In case of a LED support request, also request a box for sending the tiles and keep in mind the packaging instructions.


Read the Warranty Service Statement for the IF LED Series here.