Requesting Support for a Sony Product Purchased from Us
If you need to request support for a Sony product you purchased from us, you can do so as follows:
To request support for Sony products, please contact Sony’s technical support team.
This can be done by phone or via email in English. Please provide the following information:
• Customer name + address or reference
• Model number
• Serial number
• Description of the issue
• Any photos (if applicable)
• Proof of purchase (invoice)
Contact Sony’s technical support team via:
Phone: +44 203 901 5561
Opening hours: Monday to Friday, 09:00 – 18:00 (Central European Time), excluding local public holidays.
Support is available in English, French, Italian, German, and Spanish, and is free of charge for most European countries.
Or send an e-mail to: elitesupport.en@sony.com
If you need to request support for a Sony product you purchased from us, you can do so as follows:
To request support for Sony products, please contact Sony’s technical support team.
This can be done by phone or via email in English. Please provide the following information:
• Customer name + address or reference
• Model number
• Serial number
• Description of the issue
• Any photos (if applicable)
• Proof of purchase (invoice)
Contact Sony’s technical support team via:
Phone: +44 203 901 5561
Opening hours: Monday to Friday, 09:00 – 18:00 (Central European Time), excluding local public holidays.
Support is available in English, French, Italian, German, and Spanish, and is free of charge for most European countries.
Or send an e-mail to: elitesupport.en@sony.com