A service request for Absen kan by submitted via Van Domburg Partners.
Please send an e-mail to firstname.lastname@example.org with the following information:
- Company name
- E-mail address
- Serial number
- Description of the issue
- Date of purchase
Not functioning panels have to be send to Van Domburg Partners in the original packaging.
1 Van Domburg Partners will send a replacing panel form the spare stock ( unless the panel is connected to a specific order).
2 Van Domburg Partners will send the defect panels to PSCo
3 PSCo will repair and send the panels back to Van Domburg Partners
4 Van Domburg Partners will send the panels to the address of your choice.
5 When the panel is damaged due to installation, repair costs will be charged to your account.