Freshservice Administrator
We are looking for an experienced ITSM professional, to join our Group IT Operations team, in our brand new FreshService Administrator position and manage all FreshService instances within Midwich Group. The successful candidate will play a key role in the operation, optimisation and implementation of our internal Titan ticketing system and MiSupport brand. Ensuring that we are using best practice methods for support, effectively integrating new acquisitions onto the systems and helping us take the support systems to our other global regions.